Getting started
Sign in, confirm the correct business workspace, review the chart of accounts, then prepare customers, suppliers and items.
HELP CENTER
Find the next step without guessing.
Use these workflow guides when setting up, entering transactions, checking balances or troubleshooting the application.
Sales & customers
Create the customer and required items first. Record the sale through the intended sales/POS workflow, then verify receivable and accounting effects.
Purchases & suppliers
Create the supplier and items, use the supported purchasing workflow, then check supplier payable, stock and accounting records.
Inventory
Maintain item master data carefully and verify stock movement after purchases, sales, returns or supported adjustments.
Payments & receipts
Apply customer collections and supplier settlements through their intended workflows and confirm outstanding balances afterward.
Reports
Start with source transactions and ledger activity, verify the trial balance, then review P&L, balance sheet and cash flow.
Offline / sync
Check the application's connection indicator. When connectivity returns, allow supported synchronization to complete before assuming server data is current.
Something looks wrong
Confirm the active tenant, date range, connectivity and source transaction. A failed or unavailable report must not be treated as a genuine zero balance.
Safe testing
Use a testing workspace, follow one transaction end-to-end and verify every related balance before moving to larger imports or transaction volumes.
Voice and search recovery
Microphone access starts only when you tap the microphone. If access is denied, retry or type. If blocked, review the site permissions in your browser, or Android Settings → Apps → Ajmal Flow → Permissions → Microphone. Speech availability and Urdu support depend on the device. Roman Urdu can be typed; it is not a guaranteed speech output.
Recognition fills a draft. Check the transaction type, party, amount, currency, date, actual accounts and reference before recording. No transaction is recorded from transcription. Optional server transcription requires operator configuration; typing remains available without it.
Online search reads this business’s authorized records. Local results can be outdated and do not confirm a balance. Reconnect and search again for current detail. Close or clear the search before opening another entry; changing businesses clears the previous search.
Need to work in the application?
Open your authenticated workspace and follow the relevant guide alongside it.
Open Ajmal FlowTax, privacy and recovery guides
Country and tax-rule review
Choose your business's actual tax country and registration status when creating the account. Country selection suggests a currency; the ledger currency remains fixed after creation. An owner or administrator can review dated location changes in Settings. Pakistan, the six Gulf countries and the UK are available configurations; they do not establish filing certification.
For a registered business, configure the applicable dated rate and actual tax accounts, then open Settings → Tax rule sources and review. Check the rate, dates, jurisdiction and named accounts. Record the source document or section and explain why it applies. Confirm only after reviewing the current terms. Your confirmation is a business record, not independent legal approval.
If another person changes the rule or review, reload its current terms. The selected rule and typed explanation are retained; confirm again after checking them. A used historical tax schedule cannot be changed. Choose a later effective date or use the appropriate explicit financial correction.
Data handling and contact erasure
The application stores business identities, contacts, transactions, account mappings and audit history. Owners control business backup exports. Sessions and service credentials are excluded from those business backups.
Contact erasure removes phone, email, address, national ID and contact notes, and hides the party from active selection. It refuses an unsettled balance. Issued names, tax identifiers and financial records remain for accounting history. Erased contacts cannot be restored through an ordinary edit or an older backup in the same business.
Older backup files and offline copies can still contain previous data. The operator must approve and operate retention and backup disposal for the applicable jurisdiction, and disconnected devices need synchronization. No automatic statutory retention period, complete account deletion or GDPR certification is established by these controls.
Uploaded audio is processed in a temporary server directory and cleaned after processing. Optional external transcription requires operator configuration; provider terms and pricing apply. Typed entry works without a provider. On-device or browser speech support varies.
A financial submission lost its response
Keep the original pending submission and its reference. Reconnect to the correct business and use its recovery check to reconcile the saved request before retrying. A new identity could create another transaction. Check the confirmed result and ledger before treating the operation as complete.
A source-review failure does not post a transaction. Keep your explanation, reload current review terms while online and confirm again. Review writes are not queued offline.
Information to provide for support
Share the screen name, operation, business country, date/time with time zone, visible error code and whether you were online. Include the application version and steps to reproduce. Say whether the operation is pending or confirmed.
Do not send passwords, one-time codes, session tokens, provider keys, unredacted backups or customer contact details. Use your authorized support channel. The software does not promise a staffed response time; the operator must publish its actual contact and service commitments.
In Settings, use Review support details to inspect and download a JSON file with the app version and recent aggregate timings. Review it before sharing through your authorized support channel. No report is sent automatically; raw request URLs, customer records and credentials are excluded.
If search shows identical names and contacts, compare the displayed record IDs before choosing. Use the arrow keys and Enter, or select the intended result by touch. Reconnect to confirm the actual record when offline results may be outdated.
For account security, enable two-step sign-in where available and review where you are signed in. Financial review sheets can be used with Tab and Shift+Tab; Escape dismisses a cancellable sheet. Closing a review restores its invoking control.